Stay tuned for more info and visit : http://www.theavantgardediaries.com/

To keep up with ever-changing advertising and marketing options, ad agencies are rapidly adopting new strategies and outlooks on how consumers interact with brands. While many ad agencies have been slow to adopt social media, others have been keeping up with the trends quite well. But keeping up with change is never good enough in this industry; the most successful, game-changing campaigns are generally a bit ahead of the curve. It’s not enough to hitch your star to an existing facet of viral content; you have to create the content yourself. And you can’t wait for mass markets to catch up to new technologies before you begin thinking about how to incorporate new tech into campaigns and creative; you need to test how that tech will work now. Mobile and social ads are no longer new; what’s more interesting now is figuring out how brands can integrate creatively and effectively with location apps and casual games. We talked with five people who are familiar with the connected worlds of digital media and ad agencies, and here’s what they had to say about the future of social media and advertising.

Software Is the New Medium

Tom Bedecarré is CEO of AKQA, an agency well-regarded for its digital and interactive work, a field in which AKQA specializes; you can see some recent examples of that work on the agency’s Facebook page.

He told us in an e-mail recently, “One of the newest forms of media is not media at all, but software and platforms. Increasingly, AKQA is developing applications and marketing platforms that provide greater utility, entertainment and information to our clients’ customers without relying on traditional media channels. One example of this is the Fiat eco:Drive application we created that allows Fiat drivers to monitor their driving skills and fuel efficiency and helps drivers to lower CO² emissions.” More and more, agencies will be called on to be (or at least have the capacity to behave as) short-order web and mobile dev shops. You’ll need to make sure your creatives have access to skilled hackers and experienced web designers; you might even consider including a few highly technical, very creative engineers in your creative team, not just as part-time or freelance collaborators.

Groups and Friends: The Power of the Hive Mind

If you want to get inside your clients’ customers’ heads, just take a look at what their friends and peers are doing, saying and buying. We asked David Armano, Senior Vice President at Edelman Digital, if he thought group or friend buying behavior could be used as a recommendation system for goods and services. His answer was resoundingly affirmative. “If the numbers behind Groupon’s recent success with The Gap is any indicator, the answer is yes.” For reference, the partnership between the group-buying site and the national retailer completely smashed sales records for both entities with a simple digital coupon. But group buying is most powerful when combined with sharing across social networks. “The key,” continued Armano, “is that the group buying activity needs to be be present in your friends’ streams. Combine ‘likes’ with mass purchase behavior, and you’ve got the perfect storm of a signal that says, ‘Your friend got in on the deal, maybe you should too.’”

Transparency Is Still a Long Way Off

Part of the art of selling is the illusion that the company is doing what’s best for the consumer and not for their own bottom line. We asked Jeremy Toeman, founding partner of San Francisco-based agency Stage Two if he thought online marketing has (or should have) more or less transparency in this regard than traditional marketing. “This might sound odd,” he began, “but I actually think online marketing has less transparency than traditional does. “In traditional marketing, your advertising was effectively blatant, from TV/radio/newspaper ad buys to junk mail to billboards on the side of the road. Online companies use tactics like SEO, spam/spam-blogs, pop-ups, text-link-ads, fake viral videos, etc.” Steve Hall, creator and editor of industry blog Adrants, wrote in 2008 that most of the “viral” videos then (particularly the “guys backflip into jeans” clip that ended up being part of a Levi’s campaign) were, in fact, advertisements. And earlier this year, another tattoo-related fake viral video was discovered to be a marketing gimmick from Ray Ban. Fake virility isn’t limited to YouTube (); often, we find commercial entities trying to “push” supposedly non-commercial content on platforms such as Digg (), Facebook () and Twitter ().

Of course, consumers don’t figure it out… until they do. And they’re getting more savvy about fake transparency all the time.Toeman believes brands and agencies should strive for more genuine methods of bringing an advertising message to consumers. “Personally,” he said, “I’d nix all the ‘hide the fact that this is an ad’ tactics completely and eliminate the methods of gaming systems.” If you need more convincing that labeling ads as ads might be a good thing, consider Old Spice’s recent campaign. Pure creativity and Internet ()-culture awareness drove a YouTube campaign that was very clearly advertising; still, the company’s sales doubled as a result of the YouTube clips.

Location Campaigns Are the New Targeting Mechanism

In the past couple weeks, Foursquare took over Times Square and Facebook launched Places. Clearly, location-based services and related ad campaigns are going to become huge very shortly.

“We’re right at the beginning of an exciting time for the development of location-based services and marketing that integrates geo-location into advertising and applications,” said Bedecarré. “Recent announcements by Facebook and Google () reflect the importance of location services.”

Hall says location-based marketing “will change everything.” He explained:

“With the ability to target people only when they are within purchasing distance, brands will be able to come that much closer to targeting nirvana. Offers can be made only to those meeting certain location (and even demographic) requirements, reducing waste and actually saving a brand a lot of money by minimizing its old school spray-and-pray mass marketing techniques. In a nutshell, mobile will, once and for all, make it possible for a marketer to target without waste.”

Getting your clients thinking now about how to integrate location and checkins into a campaign is key. While we can’t yet construct fully formed campaigns around Facebook Places, there are you can use as case studies for an at-scale campaign.a slew of other services Starbucks, which does an excellent job in the social media advertising and marketing category, has seen good results from a recent Foursquare () campaign, as have many other brands. And they were right to jump on the bandwagon early. Between the intelligence you can gather about your clients’ customers and your ability to find more highly qualified targets than ever before, location is indeed the holy grail for advertisers.

Display Ads Are Evolving

Jesse Thomas runs one of the most forward-thinking creative agencies around, but he’s not ready to pick out a headstone for display ads just yet. However, he did tell us that “the usual suspects” of banner ads and skyscrapers are definitely undergoing a change.“Facebook’s ads have singlehandedly made ads social,” he wrote to us in an e-mail. “The idea of ‘liking’ an ad is genius… The idea of advertising a Page in Facebook via the Facebook ad engine and being able to access special advertising powers is nothing short of revolutionary. In a world of [expletive] Google text ads, Facebook’s social ads are a breath of fresh air. But we have a long way to go!” And not all of Google’s ad-buy offerings are as excremental as Thomas thinks the text ads can be. “Google offered the ability to integrate the Facebook checkout (one-click purchase) option to their ads, and that was awesome at the time. You will see more of this in the future: Making ads better by integrating features from other parts of the platform that are no longer cool anymore.In other words, display can still be part of your ad buys and collateral, but you have to think creatively, target carefully, measure thoroughly and react accordingly. Use all the tools at your disposal to do so.

Hybrid Theory |ˈhīˌbrid thee-uh-ree |: The fusion of creative and communications, combining earned and paid media to enliven ideas, unite communities, amplify stories and spark desired outcomes.

Part One of Three…

Marketing, advertising, service, communications, and business dynamics in general is undergoing incredible transformation. The innovation transpiring across the board however, wasn’t ushered out of vision as much as it was pressured through the democratization of content and the equalization of influence. After years of the socialized media changing how individuals find, create, consume, and share information, we are approaching the cusp of following markets to leading them. Business and its supporting branches of information dissemination, connection, and contact, are no longer practical in the era of interactive media. A new philosophy and methodology is required to effectively shed the perpetual cycle of catching up to consumer behavior. Doing so will position us for prominence and influence to guide experiences, direction, and earn presence through not only traditional media, but also through the opinions, thoughts, and ultimately public validations of our influencers and influential consumers. But it will take more than ideas, creative approaches, or simply “showing up” to the conversation. A new skill set is required to effectively compete for attention, mindshare and ultimately affinity. Hybrid Theory introduces a workforce of cross-breeds , experts who master an array of marketing artistry, social sciences such as psychology and sociology, creative vision, business dynamics, service, and communications. These individuals do not displace the authorities in their respective disciplines, they simply extend their capabilities into new media and corresponding domains and markets.

Social Media Upsets the Balance

In social networks, attention is earned and engagement is a privilege. But instead of innovating or identifying opportunities for meaningful internal and external collaboration and engagement, many organizations and the teams that support them, debate over who owns social media on behalf of the brand. The answer to the question of “who owns social media” is not representative of the opportunity that seemingly eludes most organizations. In its sixth Communication and Public Relations Generally Accepted Practices (GAP) study produced by the Strategic and Public Relations Center at the USC Annenberg School for Communication & Journalism, it appeared as though a clear winner was crowned in the tug of war for social media governorship. According to the report, more than 25% of companies placed between 81 to 100 percent of budgetary control over social medias compared to only 12.6 percent going to marketing. In addition, one quarter of respondents claimed that PR held strategic control over social media as a whole within their organizations and only 9 percent was bestowed upon marketing. An interesting point of note is that just over 25 percent stated that marketing held zero budgetary control and 22 percent said marketing maintained no strategic control whatsoever.

Jerry Swerling, Director of the Strategic and Public Relations Center explained the results, “[Social media] require a relatively non-commercial approach; they entail dialogue rather than monologue; they often convey objective information rather than product features; and they tend to be free-form in nature, which is just the opposite of the highly controlled world of marketing.”

If you believe the information contained within this study, PR is a clear beneficiary of the strategies and purse strings that drive corporate social media. But to say that it is the industry standard or even the right or only answer, is far from reality. While Public Relations may not operate with commercial motives, it doesn’t operate without its own bias and agenda. It is only one part of the overall marketing mix and it too, is in need of reinvention.

The truth is that while we control the top down aspects of branding, it is the people who define our stature in social media today. Their views are emanated through the impressions, perceptions, and opinions they not only harbor, but also share via word of mouth in the real world and in the networks that connect us socially. The web has a long memory and the words of customers enjoy the same visibility, if not sometimes greater, through the SEO and SMO that we employ in our marketing efforts. So in the great debate as to social media ownership, for the time being, it appears as though it’s not created, but co-created. As such, our best interests are served in the investment of time and energy in identifying the missing elements that currently prevent our business from embodying a true 360 approach in all we do. Doing so opens the doors to identify and apply specific value and resources to where it’s most critical and to specifically match capabilities with needs. The socialization of media begets an approach that’s reverse engineered in order to affect the culture of our organization to inspire relevance in our markets and in turn, socialize the outbound efforts that connect products, services, and communications across every impacted branch of our business. In the process, we’ll find that the only thing that changes in terms of ownership of social today is the introduction of shared equality and equity in the engagement of our stakeholders through the evolved mechanics of:

- PR
- Marketing
- Advertising
- HR
- Finance
- Sales
- Service
- Product
- R&D
- Strategic Alliances
- Et al

A hybrid approach is required to ensure that engagement is focused and genuine in order to meet the needs and expectations of today’s social consumer.

The Five P’s of the Marketing Mix

Social networks and the prevailing cultures within each foster interaction and reward active contributors with visibility and connectedness. As individuals in online networks earn prominence, it’s clear that their authority and influence is only expanding. As we’re learning, people and their actions and words, are now critical ingredients in business. Therefore, a 360 approach is only complete through the integration of a fifth “P” to the marketing mix, people. We’re familiar with the Four P’s of the marketing mix. For those who need or perhaps would enjoy a refresher, the term “marketing mix” stepped into the spotlight when Neil H. Borden published, The Concept of the Marketing Mix in 1964. In the late 1940’s, Borden adopted the term in his teachings inspired by James Culliton who had described the marketing manager as a “mixer of ingredients.” Borden grouped the ingredients of the marketing mix in 13 parts, product planning, pricing, branding, distribution channels, personal selling, advertising, promotions, packaging, display, servicing, physical handling, fact finding and analysis. Years later, E. Jerome McCarthy grouped these ingredients into what we now refer to as e 4 P’s of marketing:

1. Product
2. Price
3. Place
4. Promotion

Source: NetMBA.com

The Four P’s represent the variables controlled by a marketing manager as dictated by the internal and external dynamics of the market ecosystem. Originally, the 4 Ps were designed to create the perception of value in order to drive activity and in a positive and profitable direction. In the era of social media, the 4 Ps require a new tenant in order to make its rent. Now in 2010, social media upset the balance of top down communication. Whereas organizations thrived on the governed dissemination of information as of a form of control nowadays, many of the intermediaries and individuals they hope to reach are now far more influential than we may realize.

As content production and dissemination is democratized and influence is equalized accordingly, a new “P” is necessary to ensure the integrity of the existing 4 P’s.

People = The Fifth Element

Contunue reading @ : http://www.briansolis.com/2010/07/the-hybrid-theory-manifesto-the-future-of-marketing-advertising-and-communications-part-three/

Marketers fall into one of two categories:

A few benefit when they make their customers smarter. The more the people they sell to know, the more informed, inquisitive, free-thinking and alert they are, the better they do.

And most benefit when they work to make their customers dumber. The less they know about options, the easier they are to manipulate, the more helpless they are, the better they do.

Tim O'Reilly doesn't sell books. He sells smarts. The smarter the world gets, the better he does.

The vast majority of marketers, though, take the opposite tack. Ask them for advice about their competitors, they turn away and say "I really wouldn''t know." Ask them for details about their suppliers, and they don't want to tell you. Ask them to show you a recipe for how to make what they make on your own, and "it's a trade secret." Their perfect customer is someone in a hurry, with plenty of money and not a lot of knowledge about their options.

You've already guessed the punchline--if just one player enters the field and works to make people smarter, the competition has a hard time responding with a dumbness offensive. They can obfuscate and run confusing ads, but sooner or later, the inevitability of information spreading works in favor of those that bet on it.

It’s quickly becoming common wisdom among marketers that a strategy is needed to use social media effectively. Of course, that doesn’t mean a majority of those involved in the space have gotten on board yet and created such a well-thought-out approach. According to a May 2010 study by Digital Brand Expressions, 52% of social marketers are operating “without a game plan,” similar to the 50% found in April 2010 by R2integrated. Further, many that do have a strategy find it doesn’t address all their concerns or fit their needs. The most common elements included by companies with a social media communications plan were resource-allocation guidelines for ongoing activities, registration of branded usernames on social sites and research into competitors’ use of social media.

To be sure, those are all critical components of an effective strategy, but they are only the beginning.

When respondents were asked what they thought should be part of their company’s plan, their answers had a somewhat different focus. While resource allocation was still top of mind, 71% were concerned with preparing and distributing policies for ongoing communications, such as how to respond to comments on social sites. Just 45% of companies had such policies.

Respondents were equally concerned with the ongoing monitoring of brand reputation, at 71%, but only 52% had a plan for such activities. The greatest disparity related to departmental protocols detailing how social sites should be used by sales, human resources, customer service and other groups within the company. While more than two-thirds of respondents saw a need for these policies, 29% were prepared. That desire also highlights how social media has spread throughout many organizations and is not limited to marketing or PR departments. A majority of companies with a social strategy included marketing, PR and sales in their plans, but most respondents also thought that human resources and customer service should be added. Respondents agreed that, in general, responsibility for creating strategies should fall to marketing departments.

“Companies that have held back on adopting social media throughout their organizations would benefit from starting with a cohesive plan that involves all of the key groups within the organization,” said the report, while those that have already adopted the social channel should get all departments and employees on board with a complete strategy.

Once you find time for social media and move from social chatter to using social media for a purpose, you’ll see firsthand how difficult it can be to get noticed.You might be using social media for marketing, campaigning or bringing attention to a worthy cause, but you’ll be battling against every other person who has the same intention or is just there for a fun time.

How do you cut through all the social media noise and get people to notice what you have to say?

Fact is, it’s not always easy.  To help you, here are 10 ways to make your message more likely to get noticed … 

#1: Simplify Your Message

If your message is complex, don't expect it to spread.

Your first job is to edit your message down to the bare essentials. What are the facts? Can you use the most simple language to get your point across? Could it be misinterpreted? This doesn’t necessarily mean you should be super-brief, but it does mean that you can crystallize your ideas and make sure you’re very clear on what the recipient should understand, take away and do.

Develop a hook. Why is this interesting, why should anyone care and what’s different in a beneficial way?

Test your message to make sure it’s understood. A complicated message isn’t going to be fully understood, won’t be remembered, and therefore will certainly not be forwarded or acted on.

#2: Find Your Space

If noise is getting in the way of your message being noticed, don’t add to your problem by choosing the most busy times and locations!

Yes there will be more people who might potentially see your messages at peak times, but you have to weigh that against the fact that there are more competing messages at those times too. The same with venue. If everyone else is competing for attention on a certain site, in a certain group, presenting in a certain way, you need to test to see if an alternative time, location or format is going to work better for you.

#3: Use Appropriate Channels

Following the previous point, where and how you present your message is as important as what you say.

Rather than just stating your facts, perhaps you need to tell a story. Pulling at the heartstrings with a human interest narrative often has more impact than a set of bullet points. It might be that all you need to do is zig when others zag; for example, use short headlines when others are wordy, or a long headline when everyone else is brief. Perhaps others only use text and you can use video. Break out of the mold and find your place to breathe.

#4: Spread Your Message

When you've honed your message, don't be afraid to spread it. Don’t think you have to stick with one medium.  There’s no reason why you can’t go with all of them. Re-purpose your content into whichever packaging is required.

Get it into the hands of colleagues, contacts and friends. These are your seeders and sneezers who will start the viral process.

Tell people you want them to share, email and retweet your message far and wide. Tell them why it’s important and exactly what they need to do.

You need to make it as easy as possible and remove barriers such as opt-ins or logins. Just give them the content and the tools to share it. Make it as easy as one click with an obvious benefit and they’ll do the rest.

#5: Get Help

Ask for help. You can't do this on your own!

Stop thinking solo. You’re not going to be able to get much reach on your own.

Reach out and ask for help. Pitch your message directly to key influencers.

Yes, some will reject you. Some will listen, then not follow through. But it’s a numbers game, and worth the effort.

Don’t make it about you or your mission, make it about them and their audience.

Explain briefly what the hook is and why they should care, tell them how to take the next step and leave it for them to come back to you.

#6: Appeal to Ego

People are most engrossed in their own self-interest, so play into that.

Use “you” and “your.” Make it about them, their needs, goals, wants and desires. Relate it to their own history, situation, reputation and behavior.

#7: Cut the Clutter.

You need to remove anything that doesn’t directly support your message or argument.

Remove fancy phrases, clever wording or embellishments. Use short words and sentences.

#8: Appeal to Primitive Instincts.

Danger grabs attention

Observe the newspapers. They sell sex and fear because that’s what people respond to. We’re hardwired to look out for danger and problems and to follow other base instincts.

If you’re having trouble being heard, try turning your message into a warning, highlight a problem or emphasize the dangers.

#9: Use Keywords.

Another element of our brain programming is to be on the lookout for keywords and phrases that interest us. Rather than using clever headlines, key into the words people are looking for, not just in searches but while scanning down headlines. People are always on the lookout for what interests them, consciously and subconsciously, and when these particular words or phrases pop into view their reticular activating system will say “Hey, look!” If your message is about Apple or the iPhone, mention those words. If you’re talking about Seth Godin or Natalie Portman, use their names.

#10: Stick to One Point.

This whole article builds to one argument. One point. Do the same.

Summary

Getting your message out there is not always about what you say but as much how you say it. Don’t just shovel your messages out into your social media channels. Think carefully about your audience, what they like and react to, and what else is going on within those services and networks.

Most of all… It’s not what you say that matters, but what your readers hear!

It’s your job to keep crafting and honing your message until you get it right. If people don’t “get it,” keep working until they do!

By Chris Garrett