Digital Strategy Paying Off for Publicis !

PARIS — When Microsoft this month awarded a big chunk of its North American advertising account to Publicis Groupe, the Paris-based marketing company, the news felt like vindication for the chief executive of Publicis, Maurice Lévy.

In the tradition-bound advertising industry, Mr. Lévy has been one of the strongest advocates of new digital forms of marketing, and he has backed up his words by writing big checks. Five years ago, he spent $1.3 billion of Publicis shareholders’ money to buy Digitas, an Internet advertising agency, prompting rivals and some analysts to sneer that he had paid too much. Yet Mr. Lévy pushed ahead, adding other digital agencies, including Razorfish for $530 million in 2009. Now, as the advertising industry recovers more strongly than expected from a deep downturn, with digital advertising leading the way, Mr. Lévy is not shy about saying “I told you so.” The company’s growth has outpaced the market, he noted during an interview, and the digital skills it has acquired are helping it with technology-conscious clients like Microsoft, for which Publicis will manage more than $600 million in North American ad spending.

“We looked at digital and we invested in digital early on,” he said. “We then decided that the shift would be huge, so we invested massively. It happens that we were right.”

After a 2009 that many people in the advertising industry would like to forget, Publicis, which owns agencies like Saatchi & Saatchi and Leo Burnett, reported last month an 8 percent increase in its revenue for 2010, after adjustments for currency fluctuations and other factors, and a 30 percent gain in earnings. The recovery, in which other advertising companies have shared, has prompted a sigh of relief across the ad industry. So much for the idea, in vogue not long ago, that the combined effects of the digital revolution and the recession would hasten the obsolescence of paid-for advertising, as well as the media that rely on it for financial support. Instead of killing the ad industry, the digital revolution has proved to be one of its primary drivers of growth.

ZenithOptimedia, a media buying agency owned by Publicis, predicts that overall ad spending will rise about 5 percent a year worldwide over the next three years. Internet spending will rise a total of 48 percent during that period, the agency says. Mr. Lévy said he expected digital ads to account for a fifth of global spending within the next seven years, up from about 13 percent now.

“Advertising came out of the downturn much more strongly than expected,” Mr. Lévy said. “Can it continue to grow? My contention is yes.”

Digital business accounted for 28 percent of revenue at Publicis last year, putting it neck and neck with WPP Group, the world’s biggest advertising company. While WPP also invested in digital advertising, it did so less aggressively. But it too is reaping the benefits of the recovery, reporting solid gains in revenue and profit for last year.

“What we have seen since the beginning of 2010 — it was almost like somebody turning on a light switch,” said Martin Sorrell, chief executive of WPP, during a Deutsche BankSecurities conference in Palm Beach, Florida, this month.

Nevertheless, the advertising turnaround has been uneven. While some traditional media, like print, continue to lag behind, spending has bounced back strongly on television. And emerging markets, which barely stumbled during the crisis, continue to push ahead. Not everyone in the ad industry is convinced that big acquisitions are the right way to prepare for the digital future. Omnicom Group, the second-largest advertising company, has shied away from large-scale deals after overspending on digital agencies during the dot-com boom. John D. Wren, the chief executive of Omnicom, which is based in New York, has said it was unwise for ad agencies to commit large amounts of shareholders’ money on deals that turn them into technology wannabes, while Internet companies like Google and Facebookretain the real expertise. Despite a smaller exposure to digital business, Omnicom was not far behind Publicis last year in revenue growth, and ahead of some other industry leaders. Yet as the market improves, other advertising companies are redoubling their efforts to expand their digital capabilities. Havas, which like Publicis is based in Paris, recently announced plans to spend €750 million on acquisitions, with Internet advertising a main area of focus. Analysts say that even if agencies are playing catch-up with technology giants, it is important for them to appear up to speed with the latest technological developments.

“It’s becoming much more of a determining factor in terms of who wins the new business,” said Conor O’Shea, an analyst at Kepler Capital Markets in Paris. Of Publicis, he added: “Their strategy certainly looks like it’s working at the moment, though they did have to pay for it.”

For Mr. Lévy, there is a fringe benefit to the investments that Publicis has made in its digital business. They have bolstered his image as an expert on new media in France — despite being, at 69, well past the ordinary retirement age.

President Nicolas Sarkozy recently asked Mr. Lévy to help organize a gathering of policy makers and Internet company executives in connection with the Group of 8 summit meeting that is set for Deauville, France, in May. The first-of-its-kind meeting, dubbed “G-8 du Web,” is set to discuss issues like digital piracy, privacy and security.

There is also still work to do internally before Mr. Lévy retires — something he had planned to do at the end of this year, before the board asked him to stay for an indefinite period. Mr. Lévy acknowledged that Publicis was still working on breaking down “silos” and integrating digital specialists into the broader marketing mix, which includes agencies specializing in areas like advertising creation, media buying, public relations and market research.

Publicis also remains weaker than rivals like WPP in the other fast-growing area of advertising: the emerging markets of Asia, especially China.

Mr. Lévy said the proximity of Publicis to Internet companies could help with one of the next big challenges for the technology and advertising industries alike: how to harness the enormous popularity of social networking for marketing purposes. Even with more than 500 million users worldwide, for example, Facebook generated less than $2 billion in ad revenue last year, according to eMarketer, a research firm.

“I am pretty sure there is a business model that has yet to be invented that will generate a lot of revenue for the social networks,” Mr. Lévy said. “I don’t know if it will be as successful as people are expecting, or as successful as Google with search.” The unexpected strength of the advertising turnaround has bolstered the cash position of Publicis, and analysts wonder whether Mr. Lévy might be planning to make another big purchase. There has long been speculation, for example, that he was interested in a bid forInterpublic Group, the fourth-biggest advertising company worldwide, which is based in New York and has a strong digital business in the United States. While stopping short of ruling out such a deal, he questioned the logic at a time when Publicis was already enjoying the upswing in its fortunes.

For the moment, he said, the company was focusing on smaller, “targeted” deals. Since the beginning of the year, for example, Publicis has acquired four small agencies in Britain, each of which brings a specific area of expertise.

“Some acquisitions are interesting to look at because of the scale they would bring to Publicis,” he said. “But it would be problematic to spend two or three years just building scale.”

By Eric Pfanner via http://www.nytimes.com/

WPP Group Tops in Digital Troops

Holding company has more than 17,400 digital staffers worldwide

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With the ad wars increasingly fought on a digital battlefield, it appears that WPP Group has the most troops ready for battle.

Among the major holding companies, WPP is tops in employing digital specialists across its global networks, according to an extensive report issued by Paris-based agency research firm Recma.

The report found that WPP has more than 17,400 digital staffers worldwide. That's just over 12 percent of its total global workforce of 141,000, per WPP's own stats. The report doesn't comment on the quality of the specialists, just the quantity. But those toiling in the WPP digital space appear to be bringing home more than their fair share of the bacon: the holding company said in its third-quarter earnings update that digital revenues are now "approaching" 30 percent of total revenue. Though somewhat difficult to qualify, WPP's manpower advantage is significant because it gives the firm's divisions on-hand talent to deploy as current clients bulk up on digital projects and efforts are made to add new business in the sector. And it looks like creative agencies have the biggest share of digital expertise across the holding companies, with about 50 percent of all digital specialists reporting into them.

At WPP, roughly two-thirds of the digital staffers report into creative ad shops, while about 20 percent report up through media agencies and the rest are part of digital specialist operations, per the Recma study.

Publicis Groupe is No. 2 in terms of total digital staff, the report found, with a total of nearly 12,700 employees in that realm. But in contrast to WPP, about two-thirds of those staffers report up through media agencies, while just 9 percent report into creative agencies, with the rest attached to digital specialists.

Omnicom ranked third in the report, with nearly 8,800 digital employees, about three-quarters of whom report into creative shops while 15 percent work with media agencies and the rest are attached to digital operations.

Interpublic Group is No. 4 with nearly 8,200 digital specialists. Like Omnicom, nearly three-quarters of those employees work with creative agencies while 15 percent report to media agencies and the rest are attached to digital units.

Aegis has nearly 4,000 digital pros and Havas another 3,600 for a grand holding company total of 54,600 digital employees, per Recma. About half, or 27,400, toil in the creative agency space, 35 percent in the media agency sector and the rest at digitally focused units.

As the digital struggle intensifies, look for all combatants to draft reinforcements.

Brazil World Cup, Olympics Fueling Digital Agency Investment

Publicis' acquisition of digital agency AG2 is the latest in a string of investments from major ad holding companies seeing promise in the market.

Publicis Groupe has extended its reach into South America with the acquisition of major Brazilian digital agency AG2 for an undisclosed sum. The purchase follows a string of digital investments in the country in the past six months, including those from global ad holding companies WPP and Interpublic Group. In May WPP Group acquired two Brazilian digital agencies, Midia Digital and I-Cherry, for undisclosed sums. Midia Digital, based in Sao Paolo with 91 employees, offers services including Web development and creative development for clients including HSBC and Johnson & Johnson. I-Cherry, meanwhile, is a 34-person search agency based in the city of Curitiba with Match.com and Hotels.com among its clients. In March, Interpublic Group also acquired Brazilian digital agency Cubocc in an effort to bolster its social and mobile expertise in Latin America. Its clients to date include Google and Doritos. Roxana Strohmenger, a Forrester analyst following the interactive marketing space in the Latin American market, pointed to the 2014 Soccer World Cup and the 2016 Olympics as two incentives for marketing services companies in Brazil. With two major sporting events taking place in such quick succession, global advertisers will likely seek to integrate their brands with both, presenting an opportunity for ad companies with an established presence in the market. "With preparations and ramp up to [the events]... the amount of ad spend in the Brazilian market will increase significantly," Strohmenger predicted.

In addition, she suggested Brazil's relatively limited exposure to the financial turmoil that swept through the U.S. and Europe in 2009 makes investments there a safer bet than in other markets. "As the world’s 9th largest economy and one of the fastest to emerge from the global recession, Brazil is one of the hot markets right now," she said, adding, "With gross domestic product forecasted to rise at about 4 percent to 5 percent per year over the next 10 years, it really isn’t a surprise that companies are focusing a lot of their attention on Brazil." Coupled with those factors, however, the growth of the overall online audience in Brazil is also an attractive prospect for any digital firm. According to data from comScore, 36.3 million unique users aged 15 and over accessed the internet from home and work locations in June 2010, representing a 19 percent year-over-year increase compared with the 30.5 million that did so in June 2009. However, comScore says the total Brazilian online population, including users accessing the internet from public computers such as those at cafes and universities, is over 73 million. That data suggests users are likely to spend more time online as they continue to gain more convenient access at home or at work.

Strohmenger also placed emphasis on the prevalence of social media among Brazilian users, describing them as "voracious consumers" of such services, including Facebook and local market leader Orkut. She suggested users are more accepting, and even expectant of brands on such services, presenting different challenges and opportunities to markets such as the U.S. "As long as advertisers build campaigns that are interactive and rewarding for their online target audience, social media will be a critical and successful channel," she said, implying further opportunities for agencies to help brands do exactly that. In further recognition of the Brazilian market's promise, comScore itself enhanced its reporting capabilities there at the end of June, adding more detailed geographic information to its repertoire. Commenting on the rollout, Alex Banks, comScore's managing director for Brazil and VP for Latin America said the enhancements were necessary to serve clients in a "fast-growing, active market." Publicis said its AG2 investment was indicative of its strategy to invest in high-growth markets, and citing numbers from its ZenithOptimedia media buying unit, suggested online spending in Brazil grew by at least 40 percent, year-over-year, between 2004 and 2008, with the market "poised to recover rapidly" following the financial turmoil of 2009.

The AG2 purchase brings Publicis Groupe's total number of employees in Brazil to almost 750, with a local presence through its Vivaki and Saatchi & Saatchi brands, among others. AG2's 170 staff offer competitive intelligence and brand management services, and build digital experiences around those offerings. With offices in Porto Alegre, São Paulo and Pelotas, clients have included General Motors and Bradesco, a major Brazilian bank. Following the acquisition, the agency will be rebranded AG2 Publicis Modem, aligning it with the company's other digital properties in the Modem arm of its business. AG2 CEO Cesar Parz will continue to head up the agency, reporting into Publicis Brazil CEO Orlando Marques.

Cyber Grand Prix: Wieden + Kennedy for Nike's 'Chalkbot,' DDB Sweden for VW's 'Fun Theory'...

Chalkbot

The merging of digital technologies with the real world swayed this year's Cyber jury, which gave out two Grand Prix—to Wieden + Kennedy in Portland. Ore., for Nike Livestrong's "Chalkbot," and to DDB in Stockholm, Sweden, for Volkswagen's "The Fun Theory" campaign. Both efforts meshed technology with physical installations while using online networks to amplify the message. With Chalkbot, Wieden collaborated with hobbyist firm Deeplocal and Standard Robot to create a Zamboni-like machine that sprayed inspirational messages in chalk along the streets of the Tour de France course. The public could submit messages through a Web site, banner ads and Twitter. People then got photos of their chalked messages sent to them. "The Fun Theory" promoted VW's blue-motion technology by using it to help people find the fun in mundane situations. DDB turned a set of stairs in the Stockholm subway into a giant keyboard, reminiscent of the move Big, in order to encourage people to walk rather than take the escalator. A video of the project became a viral phenomenon online, garnering 12 million views on YouTube since October.

Both campaigns were a sign that digital is breaking out of the computer screen and into the real world, said Jeff Benjamin, Cyber jury president and chief creative officer at Crispin Porter + Bogusky in Boulder, Colo. They also succeeded in making technology essential to the creative process while at the same time invisible to those interacting with the campaign, he said.
"It's creatives working with technologists," he said. "It points to a new way of how we work together."

According to Wieden, some 36,000 images were submitted during the Chalkbot campaign, although only a fraction of those ended up on the streets. An added benefit was the real-time distribution that the Web gave the campaign, Benjamin said. A similar dynamic was at work with "The Fun Theory," which, thanks to the Web, took a campaign in a relatively small market and turned it into a global phenomenon. "If you weren't part of that moment, you could still be part of it," Benjamin said.
The jury veered from years past by awarding two rather than three Grand Prix. In all, the jury awarded 15 gold Lions, 32 silvers and 56 bronzes. Among U.S. shops, BooneOakley garnered a gold for its agency Web site. The Martin Agency got a gold for "We Chose the Moon" on behalf of the John F. Kennedy Presidential Library. Crispin Porter + Bogusky won five Lions recognizing campaigns for Burger King, Best Buy and Bramo. Young & Rubicam New York also picked up five Lions, all for Virgin America work. Bartle Bogle Hegarty, Martin and Goodby, Silverstein & Partners won three each. Some notable U.S. shops were blanked. R/GA didn't win any awards. AKQA's U.S. offices were shut out. (AKQA London won a bronze for Nike's "True City.") Sapient Nitro picked up a silver and a bronze.

By Brian Morrissey